Anti-Money Laundering & Anti-Fraud Resources for Agents
You can help stop criminal activity before it starts. As a MoneyGram Agent, you are the first line of defense in protecting our customers and preventing criminal abuse of our services. Use the following resources relevant to your country or region to help identify, document, and report any potentially suspicious or unusual activity.
United States Resources
Agent Compliance Resource Kit
Please find essential instructions and logs from the resource kit below.
- Monitoring Documentation Log
- Transaction Monitoring Tracking Log
- Independent Review Form
- Employee Compliance Training Log
- Money Order Transaction Log
- AML Adoption Page
- Compliance Officer Designation
Financial Institutions Terrorism Hotline
MoneyGram works with the FBI, OFAC, and other global law enforcement agencies in their investigation of terrorist organizations. We ask that any of our business partners or Agents who suspect transactions or business deals that might be related to terrorist activity immediately contact the U.S. Department of Treasury by phone at 1-800-767-2825 or 703-905-3591 or by email to FRC@fincen.gov. For more information on terrorist financing and other illegal activities, please visit the U.S. Department of Treasury website.
Cumplimiento de anti lavado de dinero para agentes de
Estados Unidos
Formularios en blanco
- Lista de verificación para el monitoreo de cumplimento
- Lista de verificación de rastreo para el monitoreo de Transacciones
- Revisión Independiente
- Registro de capacitación de empleados sobre cumplimiento
- Registro de giros postales
Puede solicitar el Manual de referencia completo sobre el cumplimiento de los agentes de MoneyGram visitando el portal del agente.
Canada Resources
English
There are several ways Agents can refer potentially suspicious or unusual activity to MoneyGram:
1. Completing the online report form here.
2. Calling 1-720-362-5024 to report the potentially suspicious or unusual activity.
3. Reporting the potentially suspicious or unusual activity using the Compliance Reporting Portal (CRP).
Agents may request an electronic copy of the Canada Agent Compliance Regime and Training Resource Guide by visiting the agent portal.
Français
Il existe plusieurs façons pour les Agents de signaler les activités potentiellement suspectes ou inhabituelles à MoneyGram.
1. Les Agents doivent remplir le formulaire de référence en ligne ici.
2. Les Agents doivent appeler au 1-720-362-5024 afin de signaler les activités potentiellement suspectes ou inhabituelles.
3. Les Agents peuvent signaler les activités potentiellement suspectes ou inhabituelles par le biais du Portail de rapports de conformité (CRP).
Ces documents sont au format PDF. Les agents peuvent demander une copie électronique du Régime de conformité des agents du Canada et du Guide des ressources de formation en visitant le portail des agents.
Latin American Resources
English
Agents may obtain the complete Agent Compliance Resource Kit by visiting the agent portal.
Español
Los agentes pueden obtener el kit de recursos de cumplimiento para agentes completo visitando el portal para agentes.