MONEYGRAM COOKIE NOTICE

1. INTRODUCTION

MoneyGram International, Inc. and its affiliated entities (“MoneyGram”, “we”, “us”, “our”) respect the privacy of visitors to www.moneygram.com and any related websites, applications, or online services that link to this Cookie Notice (collectively, the “Websites”). This Cookie Notice explains how and why we use cookies and similar technologies, the choices available to you, and how you can manage your preferences using our TrustArc Cookie Consent Manager.

This Cookie Notice should be read together with our Global Privacy Notice, which explains how we process personal data more generally.

2. WHAT IS A COOKIE?

Cookies are small text files stored on your browser or device when you visit a website. Cookies allow websites to recognize your device and store certain information about your preferences or past actions. We also use similar technologies such as pixel tags, web beacons, SDKs, and device identifiers. For simplicity, all such technologies are referred to collectively in this notice as “Cookies.”

3. WHY DO WE USE COOKIES?

We use Cookies to:

  • Ensure the secure and proper functioning of our Websites;
  • Enable core features you explicitly request, such as logging in or managing cookie preferences;
  • Remember your settings and preferences;
  • Understand how visitors use our Websites so we can improve performance and user experience;
  • Measure the effectiveness of our communications and marketing campaigns; and
  • Deliver advertising and content, where permitted, that may be relevant to your interests.

Cookies may collect information such as your IP address, device identifiers, browser type, and interactions with our Websites. Some of this information may constitute personal data under applicable data protection laws.

4. WHAT TYPE OF COOKIES WE USE AND WHY?

Under Applicable Data Protection Laws:

  • Strictly Necessary Cookies are placed based on our legitimate interest in providing a secure and functional website and do not require your consent;
  • All other Cookies (including Functional, Analytics, and Advertising Cookies) are placed based on your consent, which you may give or withdraw at any time.

5. TYPES OF COOKIES WE USE

We use the following categories of Cookies:

5.1 Strictly Necessary Cookies

These Cookies are essential for the operation of our Websites and cannot be switched off through the Cookie Consent Manager. They are usually set in response to actions you take that amount to a request for services, such as:

  • Enabling website security and fraud prevention;
  • Managing network traffic and load balancing;
  • Remembering your cookie consent choices; and
  • Enabling authentication when you log in.

Without these Cookies, the Websites cannot function properly.

5.2 Functional Cookies

Functional Cookies allow the Websites to remember choices you make (such as language preferences or region) and provide enhanced, more personalized features. These Cookies are optional and are placed only with your consent. If you do not consent to these Cookies, some features may be unavailable or may not function as intended.

5.3 Analytics Cookies

Analytics Cookies help us understand how visitors interact with our Websites, for example:

  • Which pages are visited most often;
  • How users navigate through the Websites; and
  • Whether error messages occur.

We use this information to improve website performance, functionality, and user experience. Analytics Cookies are placed only with your consent and may involve third-party analytics providers acting as independent controllers or processors, as applicable.

5.4 Advertising Cookies

Advertising Cookies are used to:

  • Deliver advertisements relevant to your interests;
  • Limit the number of times you see an advertisement; and
  • Measure the effectiveness of advertising campaigns across websites and platforms.

These Cookies may be set by MoneyGram or by third-party advertising and social media partners. They are placed only with your explicit consent and may involve the sharing of information with third parties, as described in our Global Privacy Notice.

6. FIRST-PARTY AND THIRD-PARTY COOKIES

  • First-party Cookies are set directly by MoneyGram.
  • Third-party Cookies are set by third parties whose technologies or services are used on our Websites.

Where third-party Cookies are used, those third parties may process information collected through the Cookies in accordance with their own privacy notices.

7. SPECIFIC COOKIES USED ON OUR WEBSITES

MoneyGram uses Trust Arc’s Cookie Consent Manager to provide an interactive, real-time list of Cookies used on our Websites.

Through the TrustArc preference center, you can view, for each Cookie where applicable:

  • Cookie name
  • Provider (first or third party)
  • Purpose
  • Category
  • Duration
  • Whether the Cookie involves third-party data sharing

Because Cookies and third-party technologies may change over time, TrustArc’s dynamic display is the authoritative and most up-to-date source of information regarding Cookies used on our Websites.

8. MANAGING YOUR COOKIE PREFERENCES

8.1 Cookie Consent Manager

You can manage your cookie preferences at any time via the Cookie Consent Manager, which is accessible on our Websites. Through this tool, you may:

  • Accept or reject Functional, Analytics, and Advertising Cookies; and
  • Withdraw your consent at any time, with effect for the future.

Withdrawing consent does not affect the lawfulness of Cookies placed before withdrawal.

8.2 Browser Settings

You may also configure your browser to block or delete Cookies. Please note that blocking all Cookies, including Strictly Necessary Cookies, may affect the functionality of our Websites. Browser instructions can typically be found in your browser’s help or settings menu.

8.3 Third-Party Tools

Some third parties provide tools that allow users to opt out of specific tracking technologies (for example, browser add-ons). MoneyGram does not control or support such tools and is not responsible for their operation.

9. INTERNATIONAL DATA TRANSFERS

Where Cookies involve the transfer of personal data outside your country of residence, such transfers are carried out in accordance with applicable data protection laws and appropriate safeguards, as further described in our Global Privacy Notice.

10. CHANGES TO THIS COOKIE NOTICE

We may update this Cookie Notice from time to time to reflect changes in law, technology, or our practices. Any updates will be posted on this page with an updated “Last updated” date.

Last Updated: December 2025

11. MORE INFORMATION

For more information about how MoneyGram processes personal data and your rights, please consult our Global Privacy Notice or contact us using the details provided therein.

Useful external resources include:

  • European Data Protection Board (EDPB) guidance on consent
  • National data protection authority guidance on cookies and similar technologies