Answering frequently asked questions about fraud
The more you know, the safer you'll be and less likely to become a victim of consumer fraud. Here are our most frequently asked fraud-related questions. Click on a question to read the answer.
- Contact your local police immediately.
- Report suspected incidents of over-the-phone fraud or Internet fraud by submitting an online report to the National Consumers League's Fraud Center.
- File a complaint with the Federal Trade Commission or call toll free 1-877-FTC-HELP.
- File a complaint with your State Attorney General's Office. Find your State Attorney General.
- If you used MoneyGram to wire money as a result of a scam, contact MoneyGram at (800) 955-7777, or report fraud through our online form.
- If you were a victim of fraud via the Internet, file a report with your local police and the Internet Crime Complaint Center (ICCC), a partnership between the FBI and the National White Collar Crime Center.
- If you used MoneyGram to wire money as a result of a scam, please immediately contact MoneyGram at (800) 926-9400 (in Spanish -- (800) 955-7777) if there is a chance the transaction you sent have not yet been received, or complete our form toe Report fraud online.
- Someone you don't know asks you to wire money.
- Someone asks you to deposit a check and send them back a portion of the money.
- Someone pretends to be a friend or relative and calls in a crisis, asking you to wire money right away.
- Someone tells you you've won a prize or contest that you don't remember entering, and asks you to wire money to pay fees, taxes or customs.
Everyone is at risk - fraudsters target everyone. They look for people who appear to be vulnerable, don't know about a scam, and are trusting of others.
Yes - when you don't know who you are sending the money to. Wiring money is the same as sending cash. Once you send it, it's gone, and you can't get it back.
Yes - when you know who you are sending the money to. Money transfer is a safe, fast, convenient way to get cash to friends and family.
Money transfer fraud or wire transfer fraud both occur when scammers convince consumers to wire them money.