Protecting our customers is a priority
At MoneyGram, few things make us more angry than when people use money transfer services to deliberately defraud our consumers. These criminals will lie to convince you to wire money to them, and then you won't be able to get your money back. The best way to stop them is to learn how they'll try to trick you. MoneyGram is committed to educating you so you don't become a victim of fraud.
It's our goal to educate consumers on ways to safeguard their money and personal information to avoid becoming a victim of consumer fraud. Visit our list of common consumer scams to know what to look for. Keep in mind that other scams exist, so it's always safest to use common sense when sending money. The most important tip we can give is, do not send money to someone you do not know.
Visit the sections of our Consumer fraud prevention center for resources, FAQs, and other information to ensure you protect yourself from fraudsters. If you used MoneyGram to wire money as a result of what you think may have been a scam, please call MoneyGram immediately at (800) 926-9400 if there is a chance the money has not yet been received. Otherwise, you can also provide information on the scam by using the "report fraud" form on this site. MoneyGram will use this information to help further inform our anti-fraud efforts in the future.